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MCR Systems: From EPOS Provider To Strategic Partner

03 September 2018

Matt Gatter, Director of MCR Systems, discusses how food and drink retailers should adapt their thinking to search for EPOS suppliers that will develop their strategies and goals. No longer used solely to process payments – food and beverage EPOS has revolutionised businesses. From the serving hatch to the storeroom, there are multiple specialist systems in the market.

Specialists In Commerce

Whilst specialist software has its benefits, customers are increasingly looking for EPOS companies who provide wider services and grow partnerships. For example, the Symphony suite of products by MCR covers areas including EPOS, payments, online ordering, loyalty and business reporting. Paired with high-quality hardware from AURES – the excellent technology empowers businesses to reach their targets. Michael Castle, UK Operations Director at Compass Group, says: “MCR offers a multifaceted platform which we consider a critical requirement in our decision-making process. Today, we use our EPOS system as an integrated communication, marketing, till and systems analytics platform.”

One Stop Shop

Using a fully-integrated solution from one company provides simplified communication, whereas multiple systems could sometimes confuse customers. For example, if a payment terminal breaks during a busy lunch hour, customers can spend 30 minutes on the phone to card machine operators to find the issue lies within the EPOS system (or vice versa). With MCR you have a one-stop solution.

Market leaders MCR systems have over 40 years’ experience in the food and beverage sectors. From multi-site outlets to high street coffee shops – the software is fully scalable to business needs. Supported by an excellent professional services team, MCR Systems offer more than just tills – we are a complete business enterprise package.

To find out more about any of MCR Systems' Symphony suite of products, call us on 0116 299 7000 or email sales@mcr-systems.co.uk

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