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Welcome, Clements Coffee

06 June 2018

MCR Systems are proud to welcome Clements Coffee to our portfolio, with 10 sites across Northern Ireland, Clements Coffee pride themselves in offering great tasting coffee paired with excellent customer service. MCR have begun implementing our latest generation of EPOS solutions; SymPOS in the Ballyhackmore store.

Clements will be using our dynamic trio of Symphony software; SymPOS, Enterprise and Reporting. Together, the software integrates seamlessly to join the front of store EPOS systems with a wealth of data and reporting for full businesses management.

SymPOS - EPOS System

Baristas have been trained on SymPOS and are already reaping the benefits, with enhanced user experience streamlining their order processing, data entry and payments. The high-quality hardware also blends into the store beautifully, with the fresh modern interiors of the cafes.

Advanced Business Intelligence

Symphony Enterprise allows data to be stored and managed centrally, providing a 360 view of all 10 sites. Greater control of the EPOS estate combined with the powerful Symphony Reporting software delivers real-time business insight and intelligence giving full visibility of the overall business at any given time.

Next Steps

Phase two will see Clements implementing a loyalty reward system for customers. Our Symphony Loyalty software provides businesses with key data around buying behaviours, enabling them to offer rewards to encourage repeat purchasing, increased sales and brand awareness.

To complete the business software package, Clements will also have the Symphony Stock Manager implemented. This will provide full control over orders, deliveries, recipes and wastage. Many restaurants and cafes already find this system integral to daily operations, and stores which sell perishables can minimise wastage radically.

SymPOS at a glance

SymPOS improves customer service and profit potential with simple functions and smart upselling prompts. Find out more >

  • Easy to navigate menus
  • Prompts for menu choices, cooking instructions and up-selling
  • Dynamic menus – can be changed as required
  • Orders and messages sent to the kitchen – reduces wait times
  • Floating bills
  • Kitchen management
  • Table management
  • Tiered pricing
  • Eat in/take out function
  • Secure log-on function
  • Refunds, voids


To find out more about our Symphony range of software, contact us today.


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