Central management and reporting across your estate

A powerful solution for Pub and Bar Groups requiring central management of the estate, controlling products, prices, promotions and screen layouts with the flexibility of combining local autonomy. Real time sales reports are available at site, at Head Office and to Regional Managers through the Symphony Reporting software with each user able to configure their own Digital Dashboard displaying their pre-defined KPI’s.

Symphony Stock Manager will track all stock movements including orders, deliveries and transfers and regular line checks can be taken as well as full periodic stocktakes, optimising stock levels and reducing wastage. Recipes can be built to help manage food costs and the system also includes nutritional and allergen data management. 

A key feature of the EPOS systems that we supply to pubs and bars is the design and robustness of the POS terminals. For speed of use, several of our customers have chosen to use magnetic key fobs for staff to log on to the Tills, it also allows the staff to operate the Tills concurrently using the Clerk Interrupt feature. Different price levels can be set-up for Happy Hour, Functions or other Promotions and these can actually be programmed on a timer, and for different days of the week.

For food service, the system can include kitchen printers or screens and there is a Table Plan facility to make the order entry a simple task and it also informs you of which Tables are in use and which customers have had their Bill and are waiting to pay.

Customer engagement can be enhanced through the Symphony integrated Loyalty system, enabling customers to earn rewards points and digital promotions through spend, products purchased or number of visits for example, as well as facilitating targeted promotions. The Customer Mobile App can also be used for pre-ordering and for digital payment.

Titanic Brewery Selected MCR Systems to install a range of products from the Symphony stable across its estate of Titanic Pubs.

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