Let Symphony EPOS drive sales and manage your tables, customer orders and bills

There are a number of key features that stand out on our Restaurant Management system. A Table Plan can be used to represent table seating areas such as restaurant, terrace, bar, mezzanine etc and table information such as Customer Name, Table Number, Covers and Table Group can be displayed. Furthermore, table colour coding is used to inform users of the status of each table. E.g. Available, seated, ordered, bill presented, bill finalised, cleaning, reserved etc. The system is flexible and can be adapted to work in different styles of restaurant operation.

Kitchen printers are used in most restaurant operations ensuring that any food order that goes into the kitchen has already gone through the Till. Alternatively, we can provide our comprehensive Kitchen Display system for those restaurant operators who prefer the flexibility of a kitchen display to a traditional order printer. The displays can be configured to show multiple order boxes for different product lines. Timers can also be set to alert staff if preparation times are slipping and on-screen reports provide managers with vital information.

One of the latest innovations that we have introduced is the SymPOS Mobile wireless hand held ordering system which has been designed specifically for the hospitality industry, allowing orders to be transmitted directly from the service area to the order printers and straight onto the customer’s bill. SymPOS Mobile will help eliminate billing errors, save on labour costs, provide up-selling opportunities, improve customer service and ultimately improve bottom line profits.

Real-time sale and stock reporting is delivered through Symphony and stock movements tracked including orders, deliveries and transfers. Regular line checks can be taken as well full periodic stocktakes, optimising stock levels and reducing wastage. Recipes can be built to help manage food costs and the system also includes nutritional and allergen data management. 

A number of customer facing solutions are available to drive customer engagement including Loyalty, Digital Wallet and Pre-ordering solutions, all available through a Symphony integrated Mobile App.

Patisserie Valerie Patisserie Valerie’s growth has been phenomenal over the past eight years, the rise in store numbers has gone from eight in London to over 150 across Britain today. These havens of self-indulgence have a reputation for serving the best quality cakes and patisserie, continental breakfasts, lunches, the finest teas and coffees and an atmosphere that is unique to each location.

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