Promotions
Through targeted promotions or earning rewards, you can increase footfall, bring in new customers and incentivise customers to spend more; in return your customer enjoys a more personal, relevant experience. Cashless is a more secure, convenient and faster way for people to pay, reducing costs and increasing average spend per transaction.
Symphony Loyalty
A real-time reward and loyalty platform designed to increase footfall at POS by targeting customers with tailored offers
Customer benefits
- Simple self-registration for a loyalty account via site or app
- Short questionnaires to gather customer profiles
- Points balance enquiry
- Digital voucher option
- Recent transaction activity
- Store locator
- Offers tailored to their buying behaviour
- Contactless loyalty card
- Points redeemed in real-time at POS
Retail benefits
- Retain and increase footfall at POS
- Bring in new customers
- Repeat visits
- Motivates customers to spend more
- Retain "best customers" and encourage potential "defectors"
- Integrates with Symphony Enterprise for setting up loyalty promotions
- Accurately measure promotional performance through Symphony Reporting
Build your business and grow an increasingly loyal customer base who increase their regular spend.
SymPAY
An easy and additional way for your customers to engage and pay for your product
Multiple purses*
- Configurable to manage subsidies, bursaries, personal cash, loyalty etc.
- Bespoke restrictions and timeframes can be set for when purse is active
*This function is mainly used in Higher Education where a parent/student benefits by having regular meals that have already been budgeted for and the university benefits by receiving the payment upfront.
Flexible user ID options
- Contactless card/tag for fast scanning at POS
- Use the SymPAY app to generate a QR code at till
Additional features
- Auto top-up
- Transaction histories
- Account balances and points
- Symphony Loyalty comes as standard with SymPAY