MCR Systems can offer different levels of maintenance contract to suit different businesses. All MCR field service engineers are equipped with PDA's to receive and process calls giving the helpdesk real time information on call progress.
Since the company was founded in 1978, MCR Systems has been leading the way in providing comprehensive service and support arrangements for our clients EPOS Systems. As the market leader, we were amongst the first to offer a dedicated, full time technical support helpdesk, which allows our clients instant access to highly trained, technical staff. At the forefront of the customer service sector, using cutting edge technology and purpose built service management software; we can offer an unsurpassed level of service to our clients.