Business Management & Intelligence

Symphony HUB is the central control point for your entire Symphony suite. It's where you set up, manage and monitor every part of your EPOS estate, from tills and kiosks to mobile devices, digital screens, stock, loyalty and pre-order journeys.

With web based access, you get real-time visibility across your organisation with comprehensive reports and insights that help you make confident decisions.

Symphony HUB is the heart of your enterprise management, bringing your entire estate together.

It gives you real-time visibility, simple management tools and instant control across every site, terminal, and sales channel. You can update products, pricing, promotions, menus, media, users and layouts in seconds with changes pushed live immediately.

Built for speed and clarity, Symphony HUB gives you complete control so you can run your operation smoothly and react quickly to whatever the day brings.

What you can manage in Symphony HUB

Products, categories, menus and pricing
Promotions, digital campaigns and upsell triggers
Multi-site estate management from one login
User roles, permissions and operator management
POS screen layouts and configuration
Stock, allergen and nutritional information

Through Symphony HUB you can manage digital media across POS, kiosks, menu boards, digital screens and more.
- Push branded media, images and video across your estate
- Manage idle screens, post-transaction screens and in-transaction displays
- Update promotional artwork instantly
- Reduce manual admin and maintain consistent branding
- Ensure your estate stays visually aligned, up-to-date, and always on brand

SymLIVE connects you to your business. It’s cloud based and can be accessed anywhere and on any device, Desktop, Tablet or Phone – you choose! It’s fast, intuitive, secure and designed for the way modern businesses operate.

What SymLIVE gives you

Discover easy to use features designed to make running your operation a breeze.

Full live KPI dashboard

Updated in near real-time

Managers’ Toolkit

Simple set up and control across your estate

Power BI plug-in

For deeper analysis

Device agnostic access

iOS, Android, Windows

Intuitive design

Easy to use

Real-time operational control

POS programming, stock management, pre-order management

Full estate view

Monitor sales and performance

Book a demo

Built for reliability and accessibility

Meets WCAG AA accessibility standards
TLS1.2 encrypted, GDPR and PCI-compliant hosting
Cloud based updates – no downtime, no local installs
Scales with your business as you grow

Real-time reporting and insight.

Symphony Reporting turns your operational data into clear, actionable insight. It provides live dashboards, automated reporting and a full suite of configurable reports covering every part of your business.

What you get

Real-time reporting with constantly updated data
Instant snapshots of sales and performance
175+ standard reports across sales, stock, finance, staff and audit
Export to CSV, XLS, PDF and HTML
Automated scheduling direct to your inbox
Promotional and campaign performance insight
Estate, site or single-terminal visibility

Why it matters

Identify trends and react before issues grow
Improve margins with better visibility
Reduce waste and tighten operational control
Track performance across multiple sites
Make data-led decisions with confidence

RFM Reporting

SymLIVE includes built-in RFM tools (Recency, Frequency, Monetary) to help you understand customer behaviour and personalise your marketing.

Full customer account tracking
Visibility on spend, visits and patterns
Customer segmentation tailored to your operation
Targeted messaging and promotions
Instant insight to support decision making

RFM helps you turn data into loyalty and loyalty into repeat business

Symphony Client.

Symphony Client delivers the same capability as Symphony HUB, installed locally for businesses that require on-premise hosting or operate within controlled networks. It’s robust, secure, and designed for organisations with strict IT policies or limited external connectivity.