SymPAY closed-loop payments

A secure, closed-loop payment system that keeps spend within your business.

SymPAY doesn’t just benefit your customers. It gives you cash in advance, tighter control over spend and clearer insight into customer behaviour. With SymPAY, payments stay within your outlets, making it ideal for workplaces, education, leisure, and multi-site environments where secure, frictionless, cashless payments matter.

SymPAY also includes a built-in marketing manager that uses spending data to help you drive engagement. You can filter account details, segment users and send targeted promotions through scheduled emails or push notifications – turning payment activity into actionable insight and personalised offers.

How it works.

• Closed-loop payments – spend is restricted to your outlets
• Branded mobile app and contactless card for quick, easy cashless payments
• Instant top-ups and real-time balance visibility for customers
• Multiple wallets, parent top-ups and offline capability for maximum flexibility
• Cash in advance for improved cashflow and predictable revenue
• Transaction charge per top-up rather than per transaction
• SOLO Loyalty as standard
• Voucher management & points functionality

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What it gives you.

• Helps build loyalty and repeat visits through convenient, low-friction payments
• Seamlessly integrated into Symphony for products, pricing and reporting
• Full customer visibility – see when, where and how customers spend
• Greater control over accessibility, user groups and benefits