Managed Data Services

Dedicated Managed Data services.

Let us handle your data, so you can focus on running your operation.

Available as either a full-service solution, or as a hybrid model. Full-service means we take care of all your data management needs, whilst the hybrid model gives invaluable assistance allowing you the flex to support your own data management team in key activities.

What you need

• Consistent pricing and product setup
• Clean data across every outlet
• Fast updates for menus, promotions and allergens
• Expert support for complex configurations
• Less administration for your team
• Responsive Service

Benefits of a helping hand from MCR

• MCR can convert your requirements into solutions enabling you to focus on running your business, not your systems
• No need to recruit a full time Data Manager to manage and own your Symphony System
• No impact if your Data Manager leaves your business
• No training and re-training costs to keep your Data Manager up to date
• MCR Team are experts and fully understand the Symphony suite
• Make best use of new features as they are released, the MCR Team understand how to optimise your services making use of new features as they become available
• Annual Data Review helping to ensure your data stays relevant, accurate and up to date
• No hidden or unexpected costs allowing you to plan effectively
• As more of your sites on-board, our team can cater for any increase in demand on Managed Data Services, meaning you don’t need to recruit and train additional staff to manage your estate
• Access to a wider team means you have no pinch points when your Data Manager is absent from the business on Leave/Sickness, or with short lead time projects or when there is a sudden influx of Data Requests

Types of Data Management

• Ad-hoc Simple Changes: 
  Prices | New Products | Screen Layout | Till Operators | Minor Configuration | Activate a Promotion
• Ad-hoc Impact Changes: 
  Price Levels | Payment Methods | Promotions | Tax Configuration | Condiments
• New Menu Launch: 
  Significant Menu Changes | Multiple New Products | Replacing Existing Menus
• Loyalty/Cashless and Pre-Order: 
  Configuration | Products | Menus | Scheduling | User Administration | Rules Management | Digital Voucher Configuration
• New Site/Outlet Data Build: 
  Configuring a brand New Site within an existing database. Each build is specific to outlet operation.