Robot Waiters

Robot waiters provide a smarter service, less pressure, and a memorable customer experience.

Wilson is our friendly, intelligent AI service assistant designed to support busy hospitality teams.

With smooth navigation, precise obstacle avoidance and a long battery life, Robot Waiters like Wilson helps your operation run efficiently while adding a unique talking point for your venue. Ideal for restaurants, cafés, hospitality spaces and high-footfall environments, Wilson reduces staff workload and keeps service flowing.

With its sleek curves and premium materials, Wilson is designed to fit right into any venue. Its intelligent design not only captures attention but also creates a warm and approachable presence that your customers will love.

Key features of Robot Waiters.

• Intuitive touch screen for easy customer interaction
• Easy to follow on-screen guidance
• Omnidirectional LiDAR for smooth and precise navigation
• Dynamic obstacle avoidance and real-time environment mapping
• Customisable voice and facial expression for a personal touch
• Open trays for easy self-pickup / putdown
• 15 hour battery life for non-stop service
• Auto-charging function ensures he’s always ready for action
• Supports up to 40kg
• Coordinates with other Wilsons for larger venues or peak times

Why Wilson works.

Wilson enhances service speed, reduces manual workload and creates memorable moments for your guests. He helps teams stay focused on hospitality while maintaining consistent delivery and collection tasks. With MCR handling installation, staff training and ongoing support, adding AI service to your venue is simple, reliable and low-effort.